Evidently, someone working for Time-Warner Cable has anger management issues.
A customer who had trouble with their cable box and used the 'Live Chat' option on Time Warner's website, apparently ticked someone off. Not only did their service get canceled, but they received a letter addressed to Cunt Martinez.
Time Warner immediately apologized and offered Ms. Martinez a year of free service.
Comcast has been caught doing similar things.
And yet these cable companies wonder why people are cutting the cord?